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About Palmerston Care

Who we are, where we work, what we stand for.

A message from our Director, the areas we serve, and the values that guide every visit we make.

Who We Are

Welcome to Palmerston Care

"At Palmerston Care, we believe that every individual deserves compassionate, person-centred support that promotes dignity, independence, choice and quality of life."

My journey into care began at the age of eight when my younger sister was born with severe and complex learning disabilities following a lack of oxygen at birth. From a young age, I became involved in supporting her and witnessed first-hand both the challenges faced by individuals with additional needs and the profound difference that high-quality care can make.

Fifteen years ago, I made the decision to leave employment to help care for my sister full-time. During this period, I became passionate about understanding her needs and enhancing her quality of life. I undertook a range of professional training and qualifications, eventually achieving a Level 5 Diploma in Health and Social Care Management. Through both personal and professional experience, I developed a deep appreciation of what outstanding care looks like and the positive impact it can have on individuals and their families.

This passion for quality care led me to establish Palmerston Care. My vision was to create a service built on compassion, professionalism, respect and genuine person-centred values. I carefully developed a team of like-minded carers who share my commitment to delivering high-quality support tailored to each individual's unique needs, goals and aspirations.

Today, every visit we make is guided by the same compassion that inspired Palmerston Care from the very beginning. We are dedicated to supporting people to live as independently as possible, while ensuring they feel safe, respected and valued in every aspect of their care.

Thank you for taking the time to learn more about Palmerston Care. We look forward to supporting you and your loved ones.

Victoria Williams, Founder & Director of Palmerston Care
Victoria WilliamsFounder & DirectorLevel 5 Diploma in Health and Social Care

Areas We Cover

Liverpool and surrounding areas

We proudly provide care across Liverpool and the wider Merseyside region. As a locally rooted provider, our carers know the community we serve.

Liverpool City Centre
North Liverpool
South Liverpool
East Liverpool
West Liverpool
Surrounding Merseyside areas

Not sure if we cover your area? Give our friendly team a call on 07835 369347 — we'll be happy to help.

Our Mission

To empower every client to live their best life — with dignity, choice and compassion at the heart of every visit.

Our Values

What guides our support

Compassion

Delivering support with genuine warmth, empathy and understanding drawn from personal experience.

Professionalism

Maintaining the highest standards through continuous training, qualifications and certified expertise.

Respect

Upholding individual choice, dignity and independence in every care package we build.

Person-Centred

Tailoring care around each individual's unique needs, goals and personal aspirations.

Ready to talk about care for you or a loved one?